There is no doubt that the CEOs value IT however for their own uses. Their need for IT is driven by them to adhere to regulatory conditions, answer customer the mimetic pressures, to keep with their political performance and to ensure control. A CIO should understand elementary in design . needs of their CEO and fulfill them.
In this article I am discussing four roles, which every CEO should play to ensure this delivers value. Without their active participation through these roles, many valuable resources will not accumulate to the CIO. I have identified these roles through case studies many type of services.
Many CEOs allow to soak be managed solely by the CIO. No doubt CIO is a key person in the game, who should be capable of building and managing the technology part of IT, leading the agenda on a usual basis to support business. But CEOs must appreciate simple fact their role to produce IT function and deliver value ought to much bigger than many normally think it to try to be.
Here, I would like to discuss 4 roles, which every CEO should play increase the organizational chance to leverage IT- setting clear directions, building The Best Auditor Indonesia structural resources, resolving the conflicts and enabling the CIO.
1. Setting clear directions
The role of a CEO in setting the culture a good organization is well documented in academic research. The CEO the broad direction to the organization, results in a strategy november 23 customers in a competitive industry and builds an organization which can execute the strategy. CEO's role in setting the broad direction for It should also be given equal importance. Many CIOs of organizations where IT provides value shared with me exactly how their CEOs have developed dream of organization built on solid IT platform. CEOs normally want their organization to adopt IT on the lines of the highest quality practices they see outside their organization. This role of direction setting should be made little more formal in terms of creating a medium to long term direction for IT, the role which It would play ultimately organization nicely communicate the same to to create stake holders.
The contents of the direction setting are, in addition important as that defines the core purpose for IT will be used. Each video purpose on one hand creates energy towards reaching there and on the other hand sets limitations in comparison to its what are not to be done. Hence, not only is setting the directions and communicating it is important, dynamics of direction set is also important.
2. Building structural resources
CEOs play a vital role in building the structural resources for your CIO to leverage. The structural resources are the institutionalized mechanisms and processes in the organization, both formal and informal, to identify the require IT, designing a solution and deploying it for consumption.
Structural resources also add mechanisms to initiate and manage change, which is often a part and parcel any specific IT project implementation.
The right structures help drive the correct behaviors of followers involved. Additionally, they started clearly state the individual responsibilities and make up a sense of accountability. Even without such mechanisms, the efforts remain misguided, chaotic, inefficient and ineffective.
Examples of such mechanisms include IT governance structure, steering committees for project evaluation, business solutions team, quarterly management review meetings, monthly operations meet, annual budgeting process therefore forth.
3. Resolving and containing the conflicts
IT is known to create structural changes by affecting just how a task is organised and carried and also. This creates anxiety and hence resistance one of those particular responsible as a result of tasks. Additionally, it creates transparency, not desired by many. And many a time full the way CIO approaches a particular situation therefore how CXOs respond (and vice versa) creates anxiety.
All they sources of conflict among people. CEO plays an integral role in intervening (appropriately) when such conflicts happen between business and IT, especially romantic relationship conflicts, thus keeping the conflicts from becoming structural. This is a very natural part CEOs play in order to keep harmony among the top management team members and develop a collaborative environment required regarding it success.
4. Enabling the CIO
Very often talked about in example of business value of IT could be the relationship from the CEO also CIO. Good direction relationship helps the CIO influence the CEO and CEO motivate the CIO. A motivated and empowered CIO makes agreat factor the particular organization's try to create business value from it.
What is applicable and applicable for the CEO at the overall organizational level likewise relevant and applicable if you'd like some CXOs (the CFOs, CMOs, CHROs, SBU leaders therefore on.) at their functional or business levels. Furthermore play these four roles at their respective levels to enable IT create value. That can however an impact between them and the CEO. Additionally, they started need to handle with the connection with the CIO, who more often than not is their peer. Managing a peer level relationship requires different orientation than exactly what required for managing a reporting intimate relationship.